Television that generates immediate results and enhances brands

DRTV Can Serve as Virtual Pop-up Store This Holiday Season

July 27th, 2011


Traditional retailers know that in order to succeed, they need to locate their stores in targeted high-traffic areas.  And many marketers rely on this distribution to drive sales.  But imagine being able to quickly and easily change these locations based on your products’ sales volume and seasonality.  It sounds too good to be true.  But there is a way to ride the wave of high-traffic visibility without the cost and restrictions of brick-and-mortar retail: DRTV.

To put this in better context, consider the increasing popularity of pop-up stores.  Many retailers have embraced the pop-up store during the holidays as a way to add flexibility and expand reach in order to take advantage of seasonality.  The concept here is to offer a selection of popular products in smaller stores located in high-traffic shopping areas.  These additional locations will also increase visibility for a retailer, and create a residual lift for their permanent retail locations and e-commerce platform. DRTV can have a similar impact.  But it isn’t limited to traditional retailers.

E-commerce Opens Doors; DRTV Makes the Sale

As a marketer, if you have an e-commerce platform, you have a virtual store.  Like most brick and mortar stores, it is a fixed location and relies on consumers to find it.  Most e-commerce marketers rely on brand advertising support to create a buzz and drive high-volume traffic.  Other than that, traffic is driven in lower quantities via targeted digital tactics like search and display advertising.  But in most cases, none of these tactics are actually selling any product.  For e-commerce, a DRTV commercial (:60 or :120) can serve as a virtual pop-up store, presenting your products for sale to a mass audience in the targeted high-traffic environment of television.

In a pop-up store, you can learn more about the specific products, and there are sales people on hand to convert the sale.  A DRTV commercial can do these same things as an extension of your web site.  And in the process, generate accountable revenue. But unlike a retail location, with DRTV you don’t have the commitment of a lease.  Sure, the cost of creative production can be seen as a fixed cost similar to the cost to build-out, stock, and set-up a temporary retail location.  But the media is flexible and accountable, so it can be optimized based on performance.  And that is a big advantage.

It’s Time to Consider DRTV in Holiday 2011 Planning

It is easy for traditional marketers to overlook DRTV, because they are not familiar with its ability to deliver across several objectives: awareness, education, direct sales, and retail support.  And prior to the development of their e-commerce platforms, most marketers didn’t have a way to efficiently fulfill sales directly to the consumer.  But it is now time to take another look.

If you have the means to sell product directly to consumers, then DRTV is your virtual pop-up store.  It is a two-pronged tactic that can increase retail sales and generate direct sales that will, at the very least, help fund your marketing costs.  And if successful, it will produce an entirely new revenue stream.  Given this potential up-side, don’t be surprised to see new DRTV campaigns unwrapped this coming holiday season.

Rob Schmidt is an Account Supervisor at A. Eicoff & Co., one of North America’s largest DRTV agencies.

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What Can DRTV Strategists Take From the “Whitey” Bulger Arrest?

July 12th, 2011


In an ending to a story that doesn’t do justice (no pun intended) to Jack Nicholson’s performance in The Departed, James “Whitey” Bulger was brought down last month by, according to reports, a woman in Iceland who saw this ad on a CNN news story:

Now, what can we as DRTV marketing strategists learn from this? First, avoid being fingered for 19 murders and becoming a despised government turncoat. Oh, wait, this is a marketing blog.

Shotgun Media, Rifle Shot Creative Message

Blame “Whitey” for the firearm analogy — nevertheless it is appropriate.

Several years ago, Eicoff was approached by a company called Liberty Medical that was in the diabetic testing supply business — this was pre-Wilford Brimley. The company explained to us that TV had shown limited success for them and that their target market was Adults 65+, who are insulin dependent, and on Medicare. Unless callers answer yes to all three questions, they are not a worthwhile lead. While I would like to tell you that we all had a vision and jumped on board, the reality was that we were a bit skeptical that TV would be the right strategy.

We developed a very straightforward DRTV spot that was extremely direct –  a strong opening that called out the target, “If you are 65….”, supers calling out the benefits of Liberty Medical, and actors the target demo could relate to.

Long story short — the strategy was a huge success, eventually leading us to introduce Wilford Brimley as their spokesperson.

The lesson — while TV is a shotgun medium, a laser-focused commercial can help pinpoint hard-to reach audiences.

Al Eicoff told me many times that DRTV could be an effective way to sell an airplane. I used to laugh to humor him, but then I started to think “you really wouldn’t have to sell many ….”  Boeing hasn’t returned my call yet.

PR of a Campaign Can Be as Impactful as the Campaign Itself

According to the FBI, their commercial targeting Whitey’s girlfriend was scheduled to start airing in 14 markets on June 21. Interesting to note that Santa Monica/LA where Whitey was found, was not one of the scheduled markets. It appears the tip came in the night of June 21 from a woman in Iceland who saw the ad featured on a news story on CNN — she apparently had visited LA recently and recognized the wanted couple.

So, after working 16 years and spending God knows how much money trying to find Whitey, the FBI turns to our bastion of marketing and closes the sale in less than 24 hours. Better yet, the PR piece airing on CNN cost them nothing!  (Note to DRTV media buyers: I don’t know whether or not they were able to cancel the rest of the schedule — you’ll have to find that out on your own).

I think it goes without saying that you can never publicize your marketing campaigns enough. One more reason it’s critical to integrate your DRTV strategy into your overall marketing strategy.

As far as I know, there is no truth to the rumor that the Charlie Sheen Foundation is working on a campaign to locate the whereabouts of his career. Will keep you posted.

Bill McCabe is EVP/COO at A. Eicoff & Co., one of North America’s largest DRTV agencies.

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What do Katy Perry, “Law & Order” & ESPN have in common with DRTV?

January 10th, 2011


What do Katy Perry, TV’s Law & Order and ESPN’s Chris Berman all have in common with DRTV?

Each of the above has been associated with a DRTV commercial.

As DRTV continues to be more ubiquitous in the marketing landscape, so does the list of people appearing in longer length commercials.  See below:

Katy Perry/Proactiv

Sam Waterston/TD Ameritrade

ESPN Chris Berman/Nutrisystem

Many of us can remember the days when many celebrities didn’t want to be associated with direct response TV.  The list of celebrities leery of doing a DRTV commercial has become much shorter in recent years because DRTV has become so prevalent.  That, and the quality, look and feel of DRTV commercials have dramatically improved.

At Eicoff, we have seen both great success, and failure, with celebrities.  The primary lesson learned is that a celebrity does not ensure success.  We have utilized two Academy-Award-winning actresses – both of which lost when tested against less-expensive-produced commercials.

On the other hand, Wilford Brimley single-handedly put Liberty Medical on the map.

Don’t be surprised to see higher profile celebrities in DRTV commercials very soon.

Bill McCabe is EVP/COO at A. Eicoff & Co., one of North America’s largest DRTV agencies.

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